Current Turnaround Times for U.S. Print Orders
• U.S. orders for paperback books are estimated to print in 22 business days
• U.S. orders for hardcover books are estimated to print in 24 business days
COVID-19 continues to impact the book industry’s supply chain. Our Distribution Partners are adapting to exceptional volume, changes in the nature of orders, and additional health and safety practices. These changes are worldwide and, while our U.K and Australian facilities have been operating to normal service levels, our North American operating and customer support turnaround times have been most impacted. The majority of our North American orders have been fulfilled ahead of quoted turnaround times, but we are working quickly to return to normal for all orders, including making a substantial investment in our U.S., U.K., and Australian print-on-demand facilities. These investments will significantly increase our print capacity in the coming months.
We, like you, understand and are working through the global impact of the virus. We appreciate your patience, continued business, and ongoing support as we all navigate these unprecedented changes and continue to grow together.
The world has changed, but our commitment has not.
Your HOV Publishing Team
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